12pm-2pm AEDT

As AI has moved beyond experimentation and into the enterprise, the challenge for leaders is no longer whether to use it, but where it creates genuine value and how quickly that value can be realised at scale.

Customers increasingly expect experiences that are more relevant, intuitive and personal, while organisations are navigating rapidly evolving AI capability, enormous volumes of data and growing expectations around privacy, governance and trust.

Drawing on his experience leading Data & AI at Bunnings, Vivek Pradhan will share perspectives on moving from AI ambition to practical application – what is working, what is delivering value, and what it really takes to translate AI into better customer experiences and measurable business outcomes.

Together with Adobe, we will open the conversation for a candid cross-sector discussion exploring:

• moving from pilots to production and scale;
• creating more intelligent and personalised customer experiences;
• connecting physical and digital customer journeys;
• unlocking the value of data while protecting privacy and trust;
• the evolving relationship between human creativity and machine intelligence; and
• ultimately, how do we know AI is actually delivering?

This is a private, invitation-only executive roundtable conducted under the Chatham House Rule.