The exclusive peer-to-peer roundtable, hosted by the Business Circle in partnership with Adobe, brought together senior leaders for a candid discussion on what it means to build AI-ready organisations. Featuring Louisa Francis, Executive, Data and Analytics and Personal Banking at NAB, the session explored the leadership, culture and trust required to navigate an increasingly AI-driven environment.

The discussion examined how organisations could reskill teams, redesign processes and strengthen responsible AI governance, while ensuring technology adoption remained aligned with business and customer needs. Leaders also explored how AI was reshaping customer and stakeholder engagement, shifting interactions from traditional search and brand-led journeys towards more conversational and AI-driven experiences.

The opening roundtable in the Building AI-Ready Organisations: Trust, Talent, and Transformation series provided a trusted environment for leaders to exchange practical perspectives on AI adoption, workforce transformation, leadership and organisational readiness.