Trans - Tasman AU/NZ CTO/CIO Series (NAB/BNZ)

03 Feb 2026

The Trans-Tasman CIO Series brought together senior technology and business leaders for a landmark dialogue featuring Paul Norman, Chief Information Officer at Bank of New Zealand, and Steve Day, Chief Technology Officer at National Australia Bank. The discussion examined how two leading financial institutions were shaping the future of banking through digital transformation, innovation and resilience across the trans-Tasman market.

The conversation explored the evolving role of technology leadership in driving growth and operational agility, with a focus on cloud modernisation, data-driven decision-making, the safe adoption of AI and scaling customer experience innovation across borders. Leaders also shared perspectives on building connected technology ecosystems capable of supporting long-term competitiveness and sustainability.

Held in a trusted, off-the-record setting, the dialogue provided practical insights into how NAB and BNZ were navigating technology transformation while strengthening resilience, customer trust and digital capability across Australia and New Zealand.

The Venue

Hall & Wilcox, Level 31, 376-390 Collins Street (enter via 100 Queen Street), Melbourne VIC 3000

Image Gallery

Event Speakers

Steve Day

Chief Technology Officer

NAB

Paul Norman

Event Partners

Tech Mahindra

Tech Mahindra is a global consulting and systems integration firm operating in over 90 countries. The company delivers transformative solutions through a distinctive combination of digital innovation and established, industry-resilient processes. Committed to helping clients Scale at Speed™, Tech Mahindra designs future-ready solutions for industry leaders and delivers innovative digital experiences that support rapid transformation and growth. Their mission is to empower enterprises, individuals, and communities to Rise—advancing a more equitable world, fostering future preparedness, and driving sustainable value creation.

DXC Technology

DXC Technology Australia is a leading end-to-end IT services and solutions partner, empowering Australian organisations to modernise, innovate, and thrive in a digital-first world. With deep local expertise and the strength of a global technology leader, DXC helps businesses transform with confidence - delivering secure cloud platforms, next-generation applications, data and analytics capabilities, and resilient cybersecurity. From mission-critical government systems to enterprise-scale modernisation projects across financial services, mining, healthcare, and utilities, DXC combines industry know-how with cutting-edge technology to drive real outcomes. With a commitment to customer success, local talent, and continuous innovation, DXC Technology Australia enables organisations to unlock agility, elevate performance, and shape a smarter, more connected future.

Mastercard

Mastercard is a global technology company in the payments industry, committed to connecting and powering an inclusive, digital economy that benefits everyone, everywhere. In Australia, Mastercard works with financial institutions, businesses, governments, and consumers to deliver innovative and secure payment solutions. From everyday transactions to cutting-edge digital experiences, Mastercard is helping Australians embrace a world beyond cash—enabling smarter, safer, and more seamless commerce across the country.

Kyndryl

Kyndryl Australia is a leading technology services provider that designs, builds, manages, and modernises the vital systems the world depends on every day. Combining deep local expertise with global reach, the company partners with Australian organisations across sectors such as government, financial services, telecommunications, and energy to accelerate digital transformation and resilience.

Hall & Wilcox

Hall & Wilcox is a leading independent Australian law firm with a strong reputation for delivering outstanding legal services to corporate, public sector and private clients. With offices nationwide, the firm supports clients locally and internationally. Its Smarter Law approach, combining innovation, technology and commercial thinking, means finding better, more practical solutions for clients. Guided by a clear purpose to help clients, people and communities thrive, Hall & Wilcox is recognised for building strong, enduring relationships and for being commercial, responsive and genuinely invested in its clients’ success.

CyberCX

CyberCX is a leading provider of professional cyber security and cloud services across New Zealand and Australia, supporting government and enterprise organisations to manage cyber risk, respond to incidents and strengthen digital resilience. Part of Accenture since February 2026, CyberCX brings together more than 1,400 cyber security and cloud professionals across the region. Its end to end capabilities include cyber strategy and advisory, governance, risk and compliance, incident response, penetration testing and assurance, managed security services, cloud security, identity and access management, cyber intelligence, privacy advisory and cyber security education and training. CyberCX In New Zealand, CyberCX has teams in Auckland, Wellington and Christchurch and works with organisations across the public and private sectors to strengthen cyber resilience and securely support digital transformation.

One New Zealand

One New Zealand is a nationwide digital and connectivity company supplying mobile, broadband, and technology products and services to consumer, business, public sector and wholesale customers across Aotearoa. In addition to our consumer services, we provide fixed-line and ICT services to more than 110,000 corporate, government, and small-to-medium businesses. With award-winning networks, extensive fibre and mobile infrastructure, and world-first innovations including nationwide satellite-to-mobile TXT, One NZ enables reliable, secure connectivity wherever it’s needed. Guided by a clear purpose — creating a better-connected Aotearoa New Zealand — we partner with organisations to support growth, resilience and long-term value in an increasingly connected world.

Amazon Web Services

Amazon Web Services is the world’s most comprehensive and broadly adopted cloud, enabling customers to build almost anything they can imagine. We offer the greatest choice of innovative cloud and AI capabilities and expertise, on the most extensive global infrastructure, with industry-leading security, reliability, and performance.

HCLTech

HCLTech is a major global technology services and consulting company headquartered in India, with an established Australian presence serving large enterprises and government agencies. Its core expertise spans artificial intelligence, digital transformation, engineering, cloud computing, cybersecurity and enterprise IT services.

Dynatrace

Dynatrace is a global leader in unified observability and security, empowering organizations to modernize and automate cloud operations. Through its all-in-one platform powered by AI and automation, Dynatrace delivers precise answers and intelligent insights across applications, infrastructure, and user experience. Trusted by enterprises worldwide, Dynatrace helps teams innovate faster, operate more efficiently, and deliver flawless digital experiences.